Specified Commercial Transactions Act

Specified Commercial Transactions Act

Tomoaki Uno Architects

General Manager
Tomoaki Uno

Postal code

3-68 Shimonokicho, Higashi-ku, Nagoya, Aichi, Japan

Explanation of charges other than the price of the item

・All prices include domestic sales tax
・Shipping is free within Japan

・Customs duties may apply
・Payment fees may apply

Expiry date for order
The expiration date after the order is seven days.
If there is no payment for seven days after ordering, it will be considered a cancellation.

Defective product
Please get in touch with us by email with details within seven days of arrival. We will bear the exchange fee.
All products are handmade; each color and shape is slightly different.
Also, there may be scratches or uneven colors from the product's makers.
These are product characteristics and are not defective.

Sales quantity
Order from 1 piece.

Delivery time
All products are handmade and made to order.
The delivery time depends on the availability of craftsmen at the time of ordering and the number of orders.
It takes about 30 days to receive the order and the confirmation of payment to dispatch the product.

Payment method
Shopify payment

・Major credit cards (VISA/Master/AMEX)

・Shop pay

・Apple pay

・Google pay


Payment due date
Please transfer the money within seven days of ordering.
Since all produced to order products, we will confirm your order after confirming payment.

Return period
Please note that we do not accept returns.
We will exchange defective items.
Please get in touch with us by email within seven days of receipt.

Return shipping cost
We will pay all shipping costs for the return of defective items.

Service name
Tomoaki Uno Architects

Phone number
052-933-7510 ( ※ Not supported )